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About Us

At UK Patient Care, safety and dignity are central to everything we do. While we specialise in healthcare, our expertise extends across multiple sectors including mental health, education, social care, and security. We are a leading provider of training and consultancy services designed to help organisations manage risk, improve practice, and protect the people they support.

Our team brings real-world experience and sector-specific insight, delivering high-impact training that is practical, legally sound, and rooted in compassion. We are proud to deliver some of the UK’s most trusted programmes, including our specialist Search Training for mental health and secure environments, and the S3 Restraint System – a safe, simple, and effective approach to physical intervention designed to reduce harm and maintain control in high-risk situations.

In addition to our training and consultancy work, we offer a comprehensive range of frontline safety and wellbeing services to support organisations in meeting the demands of complex, high-pressure environments. These include:

  • Patient Bed Watching – Providing continuous observation and support for individuals in healthcare or secure settings.
  • Welfare Officers – Promoting safety and wellbeing through on-site monitoring, support, and early intervention.
  • Young Person Secure Transport – Safe and secure transport for vulnerable young people, delivered with care and professionalism.
  • Hospital Security – Tailored security solutions designed for the unique challenges of healthcare environments.
  • Workplace Psychology Services – Mental health support and psychological interventions to enhance staff wellbeing and resilience.
  • Event Medics – Responsive and reliable medical cover for events of all sizes.
  • Crisis Intervention Teams – Specialist teams trained to de-escalate and manage high-risk incidents effectively.
  • Welfare Vehicle Hire – Mobile welfare units to support staff and service users in remote or demanding locations.
  • Specialist Bespoke Security (UK & International) – High-level, discreet security services for sensitive or complex assignments in the UK and overseas. Delivered by experienced professionals, this bespoke offering is tailored for clients requiring strategic protection, intelligence-led risk management, and absolute confidentiality.

Whether working with NHS trusts, private providers, or community services, our goal is to equip professionals with the tools they need to work safely, confidently, and responsibly, while always upholding the values of compassion, professionalism, and respect.

UK Patient Care Office
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Our Mission

At UK Patient Care, our mission is to advance safety, dignity, and wellbeing across the sectors we serve, including healthcare, mental health, education, social care, and security. We are dedicated to equipping professionals and organisations with the skills, knowledge, and support they need to manage risk, protect vulnerable individuals, and deliver compassionate, effective care.

Through our trusted training programmes, such as the S3 Restraint System and specialist Search Training, and our comprehensive range of frontline services, we provide practical, legally sound, and trauma-informed solutions that reflect real-world demands.

From patient bed watching and crisis intervention to secure transport, hospital security, workplace psychology, and bespoke security operations in the UK and internationally, we are committed to delivering excellence where it matters most. Every service we offer is underpinned by our core values: professionalism, respect, simplicity, safety, and security.

We exist to help people work safer, respond better, and care more, no matter how complex the challenge.

Testimonials

“Big thanks to Andy from the training team for consistently providing exceptional training for our trust. Andy is a great trainer and we love having him as part of the team.”

Ruth, RRPI Team, South West Yorkshire Partnership NHS Foundation Trust

“We have used the services of UK Patient Care on numerous occasions to assist with patients who are presenting challenging behaviours. The team are always quick to respond and professional to work with. We look forward to your continued support.”

Sergeant Sheard – West Yorkshire Police

“We have been utilising the training services of UK Patient Care. Their training staff are excellent and we would recommend them without hesitation. We have used them for First Aid, Conflict Management and Personal Safety Training. We look forward to continuing to work with you. “

Colin – Waste Investigation Support & Enforcement

“Andy recently supported us with our training in conflict resolution for our specialist outreach teams. Andy made the training relevant, interesting, and enjoyable for the teams, working through a topic in a way that was interactive and meaningful. The teams provided amazing feedback on Andy’s approach and style, one of the team describing the training as ‘the best I’ve ever done’. Thoroughly recommend Andy and his services!”

Lauren Stewart – Services Manager Change Grow Live

“We have used UK Patient Care to deliver bespoke outreach training packages to our staff covering personal safety, conflict management and breakaway & disengagement training. The staff have really enjoyed the training stating they feel much safer and better equipped to deal with the challenges they may face. I would highly recommend UK Patient Care and their services.”

Sean Ridley – Area Manager New Vision Bradford

“The Authorised Search Officer (ASO) Instructor Course was a very insightful and educational day for all concerned, a great collaboration between services and a welcome opportunity to invite lived experience from involvement partners”

Mathew Cook – Practical Training Lead Bradford District Care NHS Foundation Trust

“Andy delivered Personal Safety & Breakaway Training for our community teams. The training was engaging, fun, relevant and very effective. I would highly recommend UK Patient Care and their services.”

Vicky Jackson – Head of Service – Leeds Community Healthcare NHS Trust

“ Myself and the team have just completed our Handcuff Instructor Course with Andy and Duncan from UK Patient Care. They are incredibly knowledgeable trainers, and even with over 17 years of training experience myself, I can honestly say I’ve learnt so much today. A big thank you to you both and I would 100% recommend UK Patient Care for your training needs.”

Maxine Dunn – Prevention and Management of Violence and Aggression Lead Pennine Care NHS Foundation Trust

“Thank you for delivering the Personal Safety Training for Palm Cove Society. I’ve had really positive feedback from everyone I have spoken to who’s attended the training and we are really happy with the training you have delivered.”

George Frost – Head of Safeguarding Palm Cove Society

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Training Courses

We have a team of in-house trainers and can offer an array of training courses. They are all industry experts with high levels of relevant experience who are fully insured and DBS checked.

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All our trainers are fully accredited with the below qualifications.

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Level 3 award in education & training

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Level 3 award in the delivery of conflict management

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Level 3 award in self-defence instruction

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Level 3 award in handcuff/soft-cuff/restraint belt instruction

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Level 3 award in the delivery of prevention & management of violence & aggression

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Qualified across various physical intervention systems

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NUCO qualified first aid & mental health instructors