Being Recorded in Public Training Course

Stay Calm. Stay Professional. Stay in Control.
In today’s world, anyone with a smartphone can record you while you work — whether you’re in healthcare, security, retail, or any public-facing role.
 How you respond under pressure can protect your personal reputation and safeguard your organisation’s image. Our Being Recorded in Public Training Course provides practical skills to help you stay composed, manage confrontations, and maintain professionalism, even when the camera is rolling.

Being Recorded in Public Course Overview

In today’s hyper-connected world, anyone can become the subject of a viral video, especially those representing organisations, causes, or institutions. This course is a practical and empowering solution designed to help you confidently handle high-pressure situations where you are being filmed, often with the intent to provoke or discredit. Through real-world scenarios, legal context, and communication strategies, you will learn how to remain composed, protect your reputation, and uphold the integrity of your organisation while under public scrutiny. Whether you’re facing hostile activism, confrontational questioning, or covert recording, this course provides you with the tools to respond with professionalism and control.

Course Content

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Understanding the legal rights of the public to record.
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Your rights and responsibilities while being recorded.
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Conflict management and verbal de-escalation techniques.
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Maintaining calm, confident body language and positioning.
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Using your body-worn video (BWC) to protect yourself.
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Handling hostile filming professionally.
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Managing and mitigating complaints linked to recordings.
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Knowing when to disengage and escalate appropriately.

Conflict Management and De-escalation

Being filmed can feel intrusive or hostile. 
We teach proven conflict management techniques to:
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Remain calm under verbal pressure.
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Defuse aggressive behaviour through communication.
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Maintain a safe, non-confrontational stance.
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“Kill with kindness” — using professionalism to disarm hostility.

Positioning and Body Language

What you do physically matters as much as what you say.
 We cover:
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How to position yourself safely and confidently when being filmed.
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Non-threatening body language techniques.
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Creating safe exit routes without escalating the situation.
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Avoiding actions that can be misinterpreted on camera.

Using Body Worn Video Cameras (BWC)

Your own recording device can be your best defence.
On this course, you will learn:
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Best practice for activating and using body-worn cameras.
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When to inform individuals you are recording.
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How body-worn footage supports complaint handling and investigations.
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Practical scenarios involving dual-filming situations.
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Being recorded in Public Online Course

Why Buy This Course?

For just £19.95, this course offers invaluable guidance that could protect your reputation, your confidence, and your organisation’s credibility. In a world where one awkward moment can be shared globally in seconds, this course gives you the practical tools to stay calm, in control, and professional—no matter who’s holding the camera. Invest in your peace of mind and public resilience today for less than the price of a takeaway.

Being Recorded in Public Online Course Overview

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Introduction


Get a clear overview of the course aims and why this topic is more relevant than ever.
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What Are Their Intentions?


Learn how to quickly assess the motives behind someone recording you and what they might hope to achieve.
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Check Your Attitude


Understand how your body language, tone, and mindset can either defuse or escalate a situation.
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How to React


Gain practical strategies for staying calm, in control, and professional while being filmed.
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Summary


Recap the key takeaways to reinforce your understanding and boost your confidence.
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Knowledge Check


Test what you’ve learned with a quick quiz to ensure you’re ready to apply it in real life.
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Guidance PDF


Download a detailed reference guide to support you beyond the course.
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Pocket Guide


Keep a concise, portable version of the key advice with you at all times for quick reference.

Stay Calm. Stay Professional. Stay in Control.

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How Long Are Being Recorded in Public Training Courses?

At UK Patient Care our standard course is completed over half a day (3 hours).
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Certification and Refresher Training Requirements

Upon completing the Training Course, participants receive a certificate valid for three years. We recommend watching our online content annually to keep your knowledge up to date.
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Training Locations

Our Being Recorded in Public Training is available at various locations across the UK, tailored to suit the unique needs of your organisation.

FAQ’S

Is it legal for someone to film me while I'm working?
Yes, in most public places, members of the public have the right to film. However, they must not cause harassment, alarm, or distress. Our training teaches you how to manage these situations legally and professionally.
What should I say if someone aggressively points a camera at me?
Remain calm, be polite, and use de-escalation techniques. We teach you how to confidently acknowledge filming without escalating the situation.
Can I film them back?
If your organisation provides body-worn video (BWC), you can activate it following policy. We cover how to correctly and legally use your own recording equipment during incidents.
Will the training include practical scenarios?
Yes. We use realistic role-play scenarios to give you hands-on practice managing public filming situations in a safe, supportive environment.
Who should attend this training?

This course is ideal for:

  • Healthcare staff
  • Security and safeguarding officers
  • Retail and customer service workers
  • Public-facing employees
  • Anyone who may be recorded by the public during their work
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“You can’t control the camera — but you can control the way you respond.”

Why choose UK Patient Care?

National Coverage

We offer comprehensive coverage across the UK and will travel to you.

Highly Experienced Trainers

Our team is made up of industry experts with high levels of relevant experience. They understand the challenges you face and are passionate about making a difference.

Tailored Training

We work closely with our customers to develop training that is unique to their needs and challenges.

Online Resources

We will give you access to online resources and videos after the course to reinforce your learning experience.

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For more information or to make a booking

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