Emergency Supervision & Stabilisation Service (ESSS)

24/7 Emergency Supervision for Young People Following Placement Breakdown

UK Patient Care Service Team Office

EMERGENCY SUPERVISION & STABILISATION SERVICE (ESSS)

Nationwide emergency supervision for young people when a placement breaks down or behaviour can no longer be safely managed — available 24 hours a day.
24-7 Response

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For more information or to make a booking

Service Overview

At UK Patient Care, we recognise that placement breakdowns can occur suddenly, leaving young people distressed, unsafe, or without appropriate supervision. Our Emergency Supervision & Stabilisation Service (ESSS) provides immediate, trauma-informed support to young people whose behaviour cannot be safely managed within their placement. We are able to deploy rapidly to hospitals, residential placements, foster placements, emergency accommodation, or any short-term setting, ensuring the young person receives safe, stabilising and compassionate supervision while longer-term plans are made. Our teams include registered mental health nurses, care assistants, social workers, and trauma specialists, all trained to deliver a calming, structured, and supportive environment during periods of crisis.

How We Support Emergency Supervision & Stabilisation

Our ESSS service works closely with local authorities, placement providers, hospitals, social services and crisis teams to ensure young people receive safe and consistent supervision during high-risk or unstable situations.

Whether the breakdown occurs during the day, at night, or in a medical setting, we provide rapid, coordinated, and compassionate support to ensure safety while preventing escalation. Key Features of Our Service

Key Features of our service

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Immediate Deployment

Our teams can be dispatched at short notice, providing rapid stabilisation and supervision to young people in crisis.

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Collaborative Working

We work alongside local authorities, hospitals, police (where required) and care providers to ensure a coordinated safeguarding response.

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Trauma-Informed Approach

All staff are trained in Trauma Informed Care, prioritising calm communication, rapport-building and emotional safety.

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Flexible Location Support

Supervision can be delivered in hospitals, placements, foster homes, emergency accommodation, hotels, or any safe short-term environment.

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Crisis Placement

We offer safe, temporary accommodation for crisis placements to ensure stability while alternative long-term options are arranged

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24/7 Availability

We operate around the clock, 365 days a year, ensuring support is available whenever a placement becomes unsafe or breaks down.

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Stabilisation & De-Escalation

Staff are trained to reduce distress, prevent escalation, and support young people through challenging behavioural episodes.

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Documentation & Reporting

We provide clear, professional records of all supervision, interventions and safeguarding actions taken, supporting multi-agency decision-making.

Our Trained and Experienced Team

At UK Patient Care, our staff receive industry-leading training to ensure they can provide safe, compassionate and effective support to vulnerable young people during crisis situations.

Our Team Is Trained In

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Mental Health First Aid

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Emergency First Aid at Work
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Prevention and Management of Violence and Aggression (PMVA)
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Conflict Management
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Trauma Informed Care
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Safeguarding Children
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Child Protection
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Oliver McGowan Training
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Sensory Processing
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Use of Restraint Equipment (including soft restraints)
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General Data Protection Regulations (GDPR)
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Body Worn Video (BWV)
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Action Counter Terrorism (ACT)
UK Patient Care Team

We understand that young people experiencing crisis may feel overwhelmed or fearful. Our staff wear a distinctive purple uniform, designed to be non-threatening and approachable. This reduces anxiety, avoids triggering behaviours, and allows young people to immediately identify a safe adult

Why Choose UK Patient Care for ESSS?

We provide more than just supervision — we offer stability, emotional support, and safety while agencies plan the next steps for the young person. Our approach focuses on reducing distress, preventing escalation and ensuring every young person is treated with dignity and respect.

Safety First

All supervision is delivered with the young person’s safety and well-being at the forefront.

Respect and Dignity

We create a calm, compassionate environment, ensuring the young person feels valued and heard.

Professionalism and Expertise

Our staff come from health, social care and behavioural backgrounds, providing multi-disciplinary support.

Commitment to Best Practices

As members of the Restraint Reduction Network, we prioritise de-escalation over restriction and follow the latest safeguarding and trauma-informed standards.

How to get started

We are ready to support you with emergency supervision and stabilisation needs. Whether you’re a local authority, placement provider, hospital, or agency, our team can respond quickly and provide structured, compassionate care. To discuss how we can support your emergency supervision requirements or to make a booking, please contact us today.
24-7 Response

Contact Us

For more information or to make a booking

FAQ’s

What is the Emergency Supervision & Stabilisation Service?

ESSS provides rapid, trauma-informed supervision for young people following placement breakdown, unsafe behaviour, or high-risk situations. We support them safely while next steps are planned.

Where can supervision take place?

We can provide supervision in hospitals, residential homes, foster placements, temporary accommodation, hotels, or any safe environment required.

How quickly can UK Patient Care respond?

We can deploy a professional team within two hours, 24/7, anywhere in the UK.

What if a young person becomes distressed during supervision?

Our staff are trained in trauma-informed care, PMVA, and de-escalation to ensure the young person remains calm, reassured and supported.

Are restrictive practices used?

We prioritise non-restrictive, trauma-informed approaches and only use soft restraint or PMVA techniques when absolutely necessary to prevent harm.

Is ESSS available day and night?

Yes — our service operates 24/7, 365 days a year.

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Contact UK Patient Care

If you need professional, compassionate, and fully trained staff to provide patient bed watch in your hospital or care setting, we are here to help.
24-7 Response

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