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What the Training Involved The programme was designed around the real demands faced by healthcare professionals, NHS partners, custody healthcare teams and community outreach workers. Key modules included: First impressions and professional presence Reading and...
This new thermal imaging camera enhances our ability to operate effectively in low visibility, complex, and high-risk environments, allowing our teams to locate individuals quickly, safely, and with greater accuracy. Strengthening Our Search and Safeguarding...
Trauma-Informed Handcuff Training for Mental Health Professionals Manchester Med Secure is a specialist transport service that stands out for its trauma-informed, patient-centred approach. Their team of experienced mental health professionals is dedicated to ensuring...
https://youtu.be/6wwwRcw7jSg?si=TIH-Q-oCKQqC-5QH Searching in mental health environments is a specialist skill. It requires sensitivity, clear communication, and a structured approach that preserves safety without compromising therapeutic relationships. At UK Patient...
The transport was complex and required a trauma-informed, thoughtful approach. Given the young person's recent behaviour, particularly his history of assaulting staff and attempting to escape during previous movements, it was clear that special precautions were...
https://youtu.be/eo8Woz43k1A?si=ue7RMSyUKCjG_h8f What Is Conflict Management Training? Conflict management training equips staff with the skills and knowledge to: Recognise early signs of escalating behaviour Communicate effectively in challenging situations Stay...
Supporting Frontline Teams in Mental Health Care Mental health patient transfers can present unique challenges for ambulance personnel. Whether working alongside NHS mental health units, private healthcare providers, or police services, ambulance teams are often faced...
Why Search Training In Colleges and Universities Matter More Than Ever In today’s world, threats to safety and security can appear anywhere, from educational campuses to hospitals, public venues, and private organisations. Conducting effective searches is a critical...
The Portbury Docks operation highlighted the scale and coordination required for large maritime searches. Our teams managed every aspect of the task, from structured vehicle searches to full deck inspections, ensuring the vessel was cleared thoroughly and responsibly....
Handcuff Training in Healthcare The use of handcuffs in clinical or secure care settings is highly sensitive. Staff must understand both the technical application and the ethical, legal, and psychological implications of using mechanical restraints. In mental health...
Our beds aren’t just for demonstration, they’re designed for hands-on, practical learning that builds confidence and competence in managing the complex needs of vulnerable individuals safely and respectfully. Why Choose Our Modular Training Beds? The right equipment...
Training for Frontline Professionals Frontline roles in healthcare, community work, and custody environments are uniquely demanding. Staff are often faced with unpredictable or emotionally charged situations that can escalate without warning. Personal safety training...
Our sessions focused on equipping teams with the skills and confidence to conduct searches in a way that prioritises safety while protecting the dignity and wellbeing of service users. Searching is a vital part of maintaining safe mental health environments, but it is...
Searches in mental health environments require a specialist, compassionate approach that balances patient dignity with risk management. Unlike in other sectors, such as prisons or general healthcare, mental health searches involve unique challenges. Staff must be...
What is Young Person Bed Watching? Young person bed watching is a specialised form of patient observation for children, adolescents, and young adults who require one-to-one supervision in hospital settings. It involves continuous monitoring to ensure the patient is...
Why search will be essential under Martyn’s Law Martyn’s Law is designed to improve security across public venues and crowded places. As part of this, organisations will need to demonstrate that they have assessed potential risks and put appropriate measures in place....
Outreach workers often face complex and challenging situations in the community. From managing conflict and responding to unpredictable behaviour, to staying safe while working alone, the risks can be significant. Our role is to equip staff with the confidence and...
Here are some practical tips to help you manage phone conflict with confidence and care: https://youtu.be/KBJJ5ofRqeY?si=aHL70rYnElC0gaVx 1. Listen to understand, not just to respond Let them speak without interruption. It might feel uncomfortable, but letting someone...
What is the ASO Instructor Programme? The Authorised Search Officer (ASO) Instructor Programme is a specialised training designed to equip healthcare staff with the knowledge, skills, and confidence needed to perform safe, effective, and lawful searches...
More Than Just Box-Ticking Too often, handcuff training becomes a tick-box exercise, a quick session in a cramped meeting room with minimal practical relevance. We take a different approach. Led by Andy Heald and Duncan Coulson, experienced professionals in policing,...
https://youtu.be/0o9W251DpPM?si=yOZy_dzTEZnuB93z The Problem with Poor-Quality Breakaway Techniques Many traditional breakaway techniques assume the person being taught has the size, strength, or speed to overpower their aggressor. This assumption is not only flawed...
A Powerful Interview: Hearing from an Expert by Experience During a recent filming day, we sat down with an expert by experience, someone who has lived through the realities of being searched in healthcare settings. Their voice is central to our training content....
A National Crisis: The Need for Effective MISPER Repatriation The term “MISPER” (Missing Person) is one frequently used by police, care services, and safeguarding teams across the country. Whether it’s a teenager absconding from residential care, a...
During the week we delivered 10 dynamic and engaging training sessions, our course provided practical knowledge, confidence-building strategies, and hands-on safety techniques tailored to the unique challenges staff face in this essential sector. We’re proud to...
What Is a Bed Watch Service? Patient bed watching, or hospital bed watch, is the continuous monitoring of a patient by a dedicated member of staff. It is typically used for patients who are unable to safely remain unsupervised due to medical, psychological, or...
What Our Handcuff Training Covers Our certified handcuff training course is designed to meet industry standards and all relevant legal and safety requirements. During the session in Sheffield, the following key areas were covered: Introduction to handcuffing...
“People are at the heart of what we do.” Across three days, we trained 66 staff members in safe and lawful search procedures tailored for mental health settings. Feedback was unanimously positive, with all participants rating the training as either “good” or “very...
https://youtube.com/shorts/0Ja6oOvTQZ0?si=xx5TJhxc9EFViI2Q What You’ll Learn Our accredited handcuff training course covers both the theoretical knowledge and practical skills needed to apply handcuffs safely, lawfully and with respect for the individual. Key topics...
In many healthcare environments across the UK, especially in mental health services, learning disability units, and care homes, safety is a constant priority. Among the most serious risks is the danger of self-harm or suicide by ligature. This refers to the use of...
At UK Patient Care, we know that addressing conflict effectively is a critical skill for healthcare professionals. That’s why our Conflict Management Training Course is designed to provide real-world tools and techniques for managing tension, de-escalating challenging...
Leading the Way in Handcuff Training for Healthcare Professionals https://youtu.be/I-vrN2VVLAU Delivered by Experts with 50+ Years of Combined Experience The course was led by Andy Heald and Duncan Coulson, two of our senior instructors and former Police Officers with...
Andrew trained directly with the team at Gracie University and the Los Angeles Police Department, the first law enforcement agency to implement the SafeWrap system. As a result, Andrew is now officially the first qualified SafeWrap instructor in the UK, joining forces...
Stay Safe Online: UK Patient Care Launches Personal Safety Training Videos In today’s fast-paced world, personal safety is more important than ever. Whether you’re a healthcare professional, a frontline worker, or simply someone who values their personal security,...
UK Patient Care provides secure transport for children and young people nationwide, operating 24 hours a day catering for young people with a variety of different needs. We have a team of professional staff which includes registered mental health nurses, care...
In today’s fast-paced world, mental health is no longer a topic we can afford to overlook. According to recent statistics, one in four people in the UK will experience a mental health problem each year. Despite growing awareness, the stigma surrounding mental health...
In today's world, personal safety is more important than ever. With potential dangers lurking around every corner, it's essential to be aware of your surroundings and take necessary precautions to protect yourself. Here are 7 top tips for ensuring your safety in any...
Learn how to safely and effectively use rigid handcuffs and soft-cuffs with experienced trainers. Your instructors for the day: Andy Heald & Duncan Coulson who are Both former Police Officers with over 50 years combined experience!! Cost: £165 plus VAT...
Are you ready to become a highly sought-after Personal Safety Instructor? Our programme is designed to equip you with all the tools and knowledge necessary to succeed in this dynamic industry. From essential training materials to valuable resources, we provide...
https://www.youtube.com/shorts/ZQKMG6VMIW0?feature=share If you're looking to enhance your handcuffing skills, our online handcuffing videos are the perfect resource for you. Click here to get started Here are a few reasons why you should consider purchasing our...
Last week, UK Patient Care trainers delivered soft-cuff training to local authority staff who care for young people in a variety of different settings. This training aims to improve the quality of care provided to service users while also ensuring the safety and...
A hospital security officer plays a crucial role in ensuring the safety and security of patients, staff, and visitors within a healthcare facility. Their duties often include: Access control: Monitoring entrances and exits to prevent unauthorised access. Patient and...
Become an Authorised Search Officer (ASO) with UK Patient Care. Tuesday 29th October @ Farsley, Leeds. https://youtube.com/shorts/VAi-ZkEn8aY?feature=share The course covers: ⁃ Understanding searching through the eyes of a service user⁃ The definition of a search⁃...
1. Understand the Importance of PMVA Training: PMVA training is crucial in health and social care as it equips staff with the necessary skills and knowledge to de-escalate potentially violent situations, prevent harm, and ensure a safe environment for all individuals...
Breakaway training is a form of self-defence training that teaches individuals how to safely and effectively escape from potentially dangerous situations. This can include techniques for breaking free from physical attack, situational awareness, effective...
We always advise that handcuff refresher training should be conducted every 12 months. From our experience, skill deterioration is significant due to infrequent use and practice, even for instructors. To combat this challenge, we've developed a video library that...
UK Patient Care conducted the inaugural Authorised Search Officer Instructor Programme on August 30, 2024, in partnership with the training team at Bradford District Care NHS Foundation Trust. Following the completion of the training, all members of the team at...
In healthcare facilities across the UK, patient bed watching has become an increasingly valuable service that helps ensure the safety and well-being of patients. But what exactly is patient bed watching, and how does it benefit both patients and healthcare providers?...
We offer comprehensive coverage across the UK and will travel to you.
Our team is made up of industry experts with high levels of relevant experience. They understand the challenges you face and are passionate about making a difference.
We work closely with our customers to develop training that is unique to their needs and challenges.
We will give you access to online resources and videos after the course to reinforce your learning experience.